3 Bedrooms, 2.5 Baths, Sleeps 10
Durango Premier Vacation Rentals
Max guests: 10
Minimum age of primary renter: 25
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
First of all, we enjoyed staying in house and what it had to offer very much. 2 families with a total of 7 kids and everyone had plenty of room. It was well stocked with the essentials that made the stay easy. We loved being close to the resort for skiing. The house was well kept, clean and very comfortable.
The issue arose when we first arrived. We had a hard time parking in the drive due to the large amount of ice that had not been cleared before our arrival. My husband took quite a fall while unloading the vehicle, bruising his upper back. The next day we proceeded to call the HOA per instructions of the owner to get the drive way cleared. Needless to say it wasn’t done until the day before we left and one of the kids had already fallen. Even with not parking in the drive way, the ice was an issue as there was no easy way to enter the house. Especially since snow blocked the front door. We were given several excuses on why/how the driveway could not be cleared. To me this is unacceptable. This is something that is NOT our responsibility and should have been taken care of before we arrived. The other driveways were cleared next to our specific rental.
We are thankful that no one was severely hurt.
Thank you for the feedback, Angelina. We agree with her the driveway should have been cleared
We had a meeting with the HOA management to ensure they remove ice timely from the driveway going forward. We are glad you enjoyed the home and we do hope you stay with us again as it was a pleasure to host you!
Excellent Customer Service
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
When our reserved condo had a flooding issue, we were upgraded to a nicer, larger unit, and we were allowed some say in where it was located (near the ski area versus in Durango). That's something you wouldn't get through VRBO or another solo renter. The place we ended up in was amazing for us.
Thank you for taking the time to review your stay with us! We were happy to upgrade you to your liking. We always do our best to be fair and ensure that all of our guests have a great stay. We hope you will choose Premier Vacation Rentals Group for your future vacations :)
Condo was exactly as pictured
Very Nice Stay!!!
We loved the upstairs area! The kids played Xbox and we had so much fun with the foosball table! The kitchen was stocked well with lots of extras (coffee and spices, etc). The views were amazing! Check in was great - all the info we needed was on the app!! The only issue we had was that it wasn’t cleaned very well prior to our arrival. We found dirty dishes in the cabinet, the rug in the living room had not been vacuumed, and the dishwasher had dishes in it. I just don’t think it had a thorough clean when the people before us checked out. The night before we left I washed a load of clothes and found a huge load of clean towels sitting in the dryer. We skimped on towels all week, assuming we only got what was in the bathrooms. Turns out they were all in the dryer.
Thank you for the feedback, Lisa! It was a pleasure to host you. I apologize that the property was not in perfect condition upon your arrival. That's not consistent with our standards and we will reach out to our housekeeping team to make sure that they pay closer attention to making sure nothing is missed between stays.
We are glad you enjoyed your stay and we do hope you come stay with Premier Vacation Rentals again soon :)
Summer in Durango
Great place! It was clean. They had dvd’s To watch in the evening, extra blankets for the cool nights, and enough spare items so we did not have to buy them ourselves ( tissues, trash bags, laundry detergent). We would stay here again!!