2/10 Terrible
Taras S.
Aug 24, 2022
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Vtrips scam(Cathy horrible person) her manager as well
Old condo that need remodel listed for too high price. Clogged sinks, old carpet, holes in the walls, old tub shower with broken drain plug.
My door knob was loosen I was fearing to not have access to the room in case I put my baby to sleep there. I called so they can sent maintenance guy, they did so. He broke the knob and obviously couldn’t put stuff back. And he was working there while my family was sleeping. Next day he came back to put new one in. He supposed to drill the door to fit new knob in. It was so much inconvenience for me and my family. I paid money to enjoy my stay not watching face of the maintenance guy.
Another day pool wasn’t working.
Another day one of the main water lines was leaking “. So there was no water on time they were doing that repair.
And right now I’m trying to contact Vtrips office every day Cathy and others saying different excuses about manager, oh she’s not here (on Monday. Oh she left earlier (on Tuesday). (Wednesday) she’s talking to cleaners. I’m calling about an hour later no one answering my call.
So people if you don’t wanna have same issues like I was please DO NOT USE VTRIPS, please do not go to Beach Cottages, there’s nice condominiums on right and left , do not go through them.
Taras S.
Stayed 14 nights in Aug 2022