8/10 Good
Molly W.
Dec 5, 2023
Liked: Cleanliness, check-in, communication, location
Graduation weekend.
Clean and modern home on a quiet street. Convenient to Liberty University (2.5 miles not 1 mile as advertised). Although not listed, the grill in the backyard photo was no longer at the property to use which impacted our purchase of food to grill. The owner offered to reimburse us if we wanted to purchase an inexpensive charcoal grill, but this was an inconvenient option for us. We were charged a cleaning fee, but were required to sweep, vacuum, start a load of laundry and clean the sink and shower drains of hair. Also, when I requested to shorten the stay due to a change in the actual graduation commencement date (we originally reserved Wed-Monday), the owner lectured at length me on how much money they could be making if we hadn’t reserved the home last year and any reduction of the stay was not to their benefit. I would have preferred a “we care more about your stay and experience” message rather than a “we care about our potential loss of money” message. Overall, the home met our needs and our overall stay was enjoyable.
Molly W.
Stayed 5 nights in May 2023