1/5 Terrible
chudi o.
Mar 4, 2024
Liked: Location
Disliked: Cleanliness, check-in, communication
SCAM
The Vrbo host Rosioun Galager was horrible, unprofessional and did not provide accommodation as agreed and paid for.
We arrived at the VRBO residence on the 29th of March at 10:07pm.
#1 There was a car in the driveway at which point we called the VRBO host multiple times to inquire if the residence was ready and to ensure there were no other guests in the booked residence
#2 Called her phone multiple times and it went to voicemail.
#3 We used the garage code provided to enter into the residence. On entry we noticed, shoes on the stairway and luggage on the 2nd floor. The bedrooms/bathrooms were unclean. The beds were on unmade. In one of the rooms there were dirty beddings on the floor.
In the bathroom there was residue of hair in the sink
#4 Upstairs the kitchen and living area was unkempt and looked lived in with takeout plates on the table .
#5 we noticed in the bedroom upstairs there was someone sleeping. We proceeded to alert her to our presence
#6 The Host came out of the room totally confused and informed us that she had no idea that we were arriving today as it was not in her home calendar. Even though it was on the VRBO calendar
She made no efforts to help us look for another accommodation or cleanup her home.
We were standing there waiting for her to assist us with alternative accommodation since it was almost 12 midnight but to no avail.
She was totally unconcerned about our welfare or our lodging accomodations. She did not offer to compensate us as well.
chudi o.
Stayed 3 nights in Feb 2024