Pool / Spa
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 8
Minimum age of primary renter: 25
our winter vacation
This property was well kept. minor issues were addressed immediately and rectified. While a little dated it was clean.
when talked to the management co. I Ask them how much to heat the pool, they informed me it would be $25 a day. I said I would like it heated for 4-5 days, they said fine let us know 24 hrs in advance it takes that long for it to warm up. when I called to have the heater turned on they said I should have told them I was going to use the pool, the heater was not working and would not be fixed while we were there.Very disappointed! Nice house poor representation, grand children came down and couldn't use the Pool.
When you originally booked Sep 18. we did let you know prices for pool heat as the heater was working and explained you could decide when you arrived to add pool heat. Unfortunately the pool heater was inoperable during your stay at this time so we were not able to heat the pool for you. The pool was still operational for your use. Due to an A/C unit being replaced only some weeks prior the owner was unable to pay for a new Pool heater at this time. Out of good will as agreed we are refunding you $100.
We really enjoyed our stay! Very nice quiet location! Close to things we wanted to see!
Great location; great house; few issues with hot tub pool
Overall, we enjoyed our stay! However, when we arrived the hot tub was drained with sludge in the bottom and was being repaired. The pool was also extremely dirty. We emailed property management and they sent someone out the next day to refill the hot tub the next day and clean the pool. However, we were never able to get the jets/heat working on the hot tub. We emailed property management again during the middle of our stay and never heard back. House was well kept, clean, and providing everything we needed during our stay. However, we did have the unresolved issue with the hot tub and pool.
Nice House and Neighborhood
The house and amenities were very nice. The hot tub area at the time was being repaired but we didn't plan on using it during our stay so not a problem for us. You might have to spend a little time leveling the pool table. The only reason for not all 5 stars was traffic noise. To be fair, there is a lot of traffic in the Orlando area in general so this is not something unique to this property. All in all it was a pleasant experience and would consider returning in the future.